Product Director, Digital Channels
Company: Fiserv, Inc.
Location: Berkeley
Posted on: April 26, 2024
Job Description:
Product Director, Digital Channels page is loaded Product
Director, Digital Channels Apply remote type Onsite locations
Berkeley Heights, New Jersey time type Full time posted on Posted
Yesterday job requisition id R-10310366 Calling all innovators -
find your future at Fiserv.We're Fiserv, a global leader in Fintech
and payments, and we move money and information in a way that moves
the world. We connect financial institutions, corporations,
merchants, and consumers to one another millions of times a day -
quickly, reliably, and securely. Any time you swipe your credit
card, pay through a mobile app, or withdraw money from the bank,
we're involved. If you want to make an impact on a global scale,
come make a difference at Fiserv. Job Title Product Director,
Digital Channels Job Posting Title: Product Director, Digital
Channels What does a successful Product Director of Digital
Channels do at Fiserv? Fiserv is a world-class data and analytics
organization delivering the next generation of powerful data
insights and decisioning solutions to financial institutions,
fintech, consumer/business credit bureaus, government agencies and
merchants. -As a successful Product Director of Digital Channels,
you will ensure that Fiserv delivers best-in-class software
solutions to enable our clients to communicate quickly and
effectively to their consumers. In this role you will ensure our
solutions meet our clients' specific needs while maximizing revenue
and improving operational efficiency through the commercialization
of our communication product suite. What you will do: You will be
responsible for participating in, tracking, and managing the full
lifecycle management of our Communications products, from
requirements writing through crafting executive-level updates on
product progress toward objectives.
- Provide in-depth walkthroughs of our digital communication
journeys for new and existing clients.
- Understand in the intricacies of our product's technical
aspects, including client application onboarding and API
integration.
- Manage multiple client priorities and maximize efficiency in a
constantly evolving environment.
- Assist clients, digital providers and internal implementations
teams in troubleshooting and the adoption of our suite of
communication products.
- Lead technical product teams through the ideation, development,
and launch of innovative products
- Assist in establishing a shared vision across the organization
by building consensus on communication strategies and priorities
leading to product execution.
- Enhance communication products and business processes based on
industry trends and client needs.
- Collaborate with senior leaders in business and technology
groups to ensure timelines and deliverables are being met for
cross-functional initiatives.
- Streamline and improve operational processes to enhance
efficiency and productivity.
- Experience with consumer communication products, including
email, in-app messaging, text messaging, preferred. What you will
need to have:
- Bachelor's degree in information science, engineering, business
or a related field required.
- 10+ years of experience in Product Management and/or Product
Design operating in an Agile development environment
- 5+ years of experience in the Payments Industry
- Able to influence outcomes and people without reporting
lines
- Critical thinking/analytical leadership experience What would
be great to have:
- Knowledge and experience of product management best practices
spanning product development, product management, pricing and
go-to-market.
- Experience reviewing the technical components of
products/applications, root cause investigations, and discovering
new ways to improve product performance and processes.
- Experience with communication products, such as SMS, email,
voice, and push.
- Experience communicating and managing clients in the financial
services industry. Perks at work:
- We're #FISVProud -of our commitment to your overall well-being
with a growing offering of physical, mental, emotional, and
financial benefits from day one.
- Maintain a healthy work-life balance with paid holidays,
generous time off policies, including Unlimited Recharge & Refuel
for qualifying associates, and free counseling through our
EAP.
- Plan for your future with competitive salaries, the Fiserv
401(k) Savings Plan, and our Employee Stock Purchase Plan.
- Recognize and be recognized by colleagues with our Living Proof
program where you can exchange points for a variety of
rewards.
- Prioritize your health with a variety of medical, dental,
vision, life, and disability insurance options and a range of
well-being resources through our Fuel Your Life program.
- Advance your career with training, development, certification,
and internal mobility opportunities.
- Join Employee Resource Groups that promote our diverse and
inclusive culture where associates can share perspectives, exchange
ideas, and elevate careers. This role is not eligible to be
performed in Colorado, California, New York or Washington. Please
note that salary ranges provided for this role on external job
boards are salary estimates made by outside parties and may not be
accurate. Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume
(either is acceptable, both are preferable). What you should know
about us:Fiserv is a global fintech leader with 40,000-plus (and
growing) associates proudly serving clients in more than 100
countries. As a FORTUNE--- 500 company, one of Fast Company's Most
Innovative Companies, and a top scorer on Bloomberg's
Gender-Equality Index, we are committed to excellence and
purposeful innovation.Our commitment to Diversity and
Inclusion:Fiserv is an Equal Opportunity Employer, and we welcome
and encourage diversity in our workforce that reflects our world.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sexual orientation, gender
identity, national origin, disability, protected veteran status, or
any other category protected by law. -We will ensure that
individuals with disabilities are provided reasonable accommodation
to participate in the job application or interview process, to
perform essential job functions, and to receive other benefits and
privileges of employment. Please contact us to request
accommodation.Warning about fake job posts:Please be aware of
fraudulent job postings that are not affiliated with Fiserv.
Fraudulent job postings may be used by cyber criminals to target
your personally identifiable information and/or to steal money or
financial information.Any communications from a Fiserv
representative will come from a legitimate business email address.
-We will not hire through text message, social media, or email
alone, and any interviews will be conducted in person or through a
secure video call. We won't ask you for sensitive information nor
will we ask you to pay anything during the hiring process. We also
won't send you a check to cash on Fiserv's behalf.If you see
suspicious activity or believe that you have been the victim of a
job posting scam, you should report it to your local FBI field
office or to the FBI's Internet Crime Complaint Center. Similar
Jobs (5) Product Manager, Issuer Channels remote type Onsite
locations Berkeley Heights, New Jersey time type Full time posted
on Posted Yesterday Director, Carat Digital Marketing remote type
Onsite locations 2 Locations time type Full time posted on Posted
Today Director, Emerging Products remote type Onsite locations
Berkeley Heights, New Jersey time type Full time posted on Posted
30+ Days Ago There's a reason why Fiserv is the global leader in
information management and electronic commerce systems for the
financial services industry. It's our people. If you are a talented
professional who gets excited by the challenge of helping Fiserv
lead the transformation of financial services technology for our
clients' benefit, we encourage you to explore career opportunities
with Fiserv, where turning possibilities into realities is the
norm.
#J-18808-Ljbffr
Keywords: Fiserv, Inc., Richmond , Product Director, Digital Channels, Executive , Berkeley, California
Didn't find what you're looking for? Search again!
Loading more jobs...