Customer Service Representative - Bilingual (English/Spanish)
Company: Apoyo Financiero Inc.
Location: San Rafael
Posted on: May 8, 2024
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Job Description:
Apoyo Financiero Inc. is a fast-paced and rapid-growth Loan
company serving under-banked communities. We have helped over
40,000 clients and funded over $400 million dollars in loans. We
operate in 3 States, our goal is to improve the lives of our
clients, employees and communities we serve. We help improve the
lives of our clients by providing access to credit which allows
them a pathway to the formal financial economy. Our work has a
positive social impact in the communities we serve.THE OPPORTUNITY
We are seeking success driven customer service team players. If you
have a passion for financial and lending services and working with
the public, we would like to offer you the needed training for your
professional growth in the lending industry. Our goals are
achievable and well give you all of the training required to know
what to do. We work hard but have fun, so if you're resilient, a
self-starter and able to build rapport, we'd love to hear from
you.This is not a remote offer position.Your role:Meet the company
sales goals by making our company known, sell our products and get
prospects in influence of the Branch.Customize financial solutions
that meet clients needs and financial goals.Appropriately apply all
available collection procedures and payment alternatives to
minimize delinquency and credit losses.GENERAL REQUIREMENTS (Our
ideal candidate)Experience in sales and collections preferred.
Minimum 1 year of customer service experience, (Retail, Sales,
Financial Services).Service-oriented and able to resolve customer
grievances.Strong phone presence and experience dialing multiple
calls per dayBilingual (English/Spanish).Numeric data skills and
accuracy with computer (typing speed 40 wpm minimum).Self-motivated
and a strong desire for professional growthOpen to receive constant
feedback and willing to become an expert on credit business.High
School diploma or College preferred.BENEFITSThe base hourly rate
for this position is $19.00 - $20.00.The hourly range is specific
to the location of this job posting, and according to education
level and experience level.Medical benefits.401(K) Retirement
plan.Generous PTOpaid holidayspaid sick dayspaid bereavement days
for direct family memberspaid vacation daysAn inspiring career path
that will benefit you, your family and your community.Growth and
training career opportunities into leadership roles.$350 Employee
Referral BonusPOSITIONNon Exempt Positions.Two days off per week
including Sundays.This is not a remote position offerWe are an
Equal Opportunity EmployerApoyo Financiero participates in the
Internet-based employment eligibility verification system E-Verify
operated by the U.S. Citizenship and Immigration Services.We're
committed to building a diverse and inclusive team. We do not
discriminate against qualified employees or applicants because of
race, color, religion, gender identity, sex, sexual preference,
sexual identity, pregnancy, national origin, ancestry, citizenship,
age, marital status, physical disability, mental disability,
medical condition, military status, or any other characteristic
protected by local law or ordinance.by Jobble
Keywords: Apoyo Financiero Inc., Richmond , Customer Service Representative - Bilingual (English/Spanish), Sales , San Rafael, California
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