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Application Engineer

Company: Expand Reach Inc.
Location: Richmond
Posted on: October 13, 2020

Job Description:

Our Client, a local innovative solutions provider of microscopy sensors, systems, and automation solutions, is currently seeking an Application Engineerto join their team immediately on a permanent full-time basis. You will be joining a multi-disciplined team of scientists, engineers, and technical staff who possess decades of industry knowledge and experience. Th successful candidate will be a key resource in building lasting partnerships with customers by working with customers on resolving simple to very complex technical issues, as well as continually looking for opportunities to incorporate company products into a broad range of applications for customers. This position will be working out of their office in Richmond Hill, Ontario. Role_and_Responsibilities: Working with Sales, Business Development and R&D Engineering support the product development process through strong technical knowledge and in-depth understanding of company's products, as well as the customers pai points. Through knowledge of company's products performance in-field input to the R&D team to enhance the features and performance of company s existing products. Conduct experiments to answer technical queries on the feasi potential projects and or systems using company s products. Troubleshoot and solve field applications and or software is related to company s products. Build customer confidence and drive organic revenue growth a related accounts through deep customer engagement that identifies pain-points and growth opportunities. Provide ongoing support in the manufacturing of company prod Verifying performance of all new products in relation to int applications, and existing products on new applications Specifying product verification procedures based on the unde of the various applications of company products in-field Identifying new issues in quality that may require engineeri support Maintaining awareness of product quality issues that may nee addressed with customer Contribute to the development of user guides and manuals for products. Develop application-specific notes to impart key information knowledge about company products to its customers. This ensures optimal use and benefits while using the respective products. Work closely with the Sales team to provide tailored/custom for various customer applications. Provide in-depth post-sales product training to all customer or in-field). Travel to customer facilities for install or repair, align a calibrate company s equipment and systems, or development partner sites or trade shows as required (10%). Qualifications: University degree in Computer Science / Engineering, Math, P Electronic Engineering or equivalent 5 years of relevant experience as an engineer in relevant ar robotics, automation, machine vision, digital/video processing, opto-mechanical design, optical microscopy) Proficiency with C++ programming language; C# is an asset Experience with Visual Studio will be an asset Excellent analytical, problem-solving and conflict resolutio Excellent customer relations management skills Excellent communications skills Excellent writing and documentation skills Independent self-starter Good interpersonal skills and organizational skills If you believe you are a qualified candidate for this position and would like to pursue this opportunity, please apply to this position by sending your resume to ! For_more_information,_please_contact: Jessica Stephan, Recruitment Specialist Expand Reach Inc. x5002 Show moreShow less

Keywords: Expand Reach Inc., Richmond , Application Engineer, Engineering , Richmond, California

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