Product Applications Engineer

Company: SunPower
Location: Richmond
Posted on: March 14, 2023

Job Description:

Do you want to change the world? We do, too.
SunPower is changing the way our world is powered every day with a passionate and driven team of more than 3,660 full-time employees in North America and the Philippines. SunPower provides world-class solar solutions to residential customers across the U.S. with a commitment to a superior customer experience. We welcome forward thinkers, freedom chasers and all those demanding better, cleaner energy to join us.
Summary of Role:
The Applications Engineering team is the "voice of the customer" and is the bridge between product, engineering, and the field. The AE team ensures a successful rollout of new products and uses a closed-loop learning process to influence the roadmap of new product development and sustaining product improvements. The AE team are top-level product subject matter experts (SMEs) and provide top-level escalation support. The AE team determines the root cause of field and product issues and solves them or engages in product development to implement solutions. This role engages in cross-discipline activities: the AE team works with many functional groups including engineering development, sales, customers, manufacturing, operations, and technical support.
A strong preference is for candidates with previous IoT or energy storage experience. Candidates with a proven track record of applications engineering excellence in other industries will be considered.
Essential Duties & Responsibilities:

• 
  
• 
  Uses all resources at hand, internal and external, to apply the most appropriate problem-solving techniques.
  
  
• 
  Uses an understanding of the root cause to develop future innovation opportunities.
  
  
• 
  Ensures that knowledge and information are appropriately communicated.
  
  
• 
  Encourages collaboration by engaging others in problem-solving.
  
  
• 
  Collaborates company-wide on cross-functional, cross-divisional teams.
  
  
• 
  Adept at working directly with customers or customer representatives to discuss technical matters.
  
  
• 
  Works independently, providing leadership for some project elements.
  
  
• 
  Develops and recommends solutions for problems of diverse scopes.
  
  
• 
  Creative Thinking and Innovation:
  
  
• 
  Applies diverse experience from multiple projects to solve problems, benefit the project team, and/or develop new technical roadmaps.
  
  
• 
  Looks for innovative ways to improve operational methods to align with SunPower's values.
  
  
• 
  Delivers results that positively impact productivity and quality of finished work or product.
  
  
• 
  Demonstrates strong understanding of project scope and logic, including economics and relationship to needs of SunPower's customers.
  
  
  Required Qualifications:
  
  • 
    
  • 
    B.S. degree in Engineering and 3+ years of related experience or M.S. Degree and 2+ years or an equivalent combination of education and years of related experience.
    
    
  • 
    Demonstrates technical process/equipment expertise.
    
    
  • 
    Suggests alternative solutions to complex issues.
    
    
  • 
    Expert in technical leadership or process/ equipment qualification and development methodologies.
    
    
  • 
    Works on problems of diverse scope, where analysis of data requires evaluation of identifiable factors.
    
    
  • 
    Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
    
    
  • 
    Networks with senior internal and external personnel in their own area of expertise.
    
    
  • 
    Solves complex technical problems within their area of designation.
    
    
    Preferred Qualifications:
    
    • 
      
    • 
      Proficiency with MS Visio, CAD, and industry-specific software and tools (e.g., PVsyst, PVSim, Aurora, SunEye, etc.)
      
      
    • 
      Experience training adult learners desired, and/or experience with instructional design or computer-based courseware development tools.
      
      
    • 
      Experience with design, engineering, and/or installation of solar + storage desired
      
      
    • 
      NABCEP and/or other industry certification
      
      
    • 
      Master Electrician or another industry-related licensure
      
      
    • 
      Class A CDL
      
      
      Pay Range
      $89,760 - $134,640*
      Other rewards may include annual bonus eligibility, short and long-term incentives, and a comprehensive and competitive benefits program which includes health insurance coverage, employee wellness, life and disability insurance, a retirement savings plan, paid holidays, paid time off, and so much more.
      *Please note the pay range provided is a good faith estimate for this position only and in the geographical location noted.
      Don't meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. At SunPower, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
      Equal Employment Opportunity
      The Company is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual's qualifications as they relate to the job under consideration. The Company's policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.
      EOE Minorities/All Genders/Protected Veterans/Disabled (https://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_gina_supplement.pdf)
      SunPower Supports EEO
      Accommodation for Applicants to SunPower Corporation
      SunPower Corporation is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at SunPower Corporation: jobs@sunpower.com. Please indicate in the subject that line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.
      NOTICE TO ALL APPLICANTS AND EMPLOYEES
      Availability of Affirmative Action Plan for Review
      SunPower is a federal government contractor. As a part of the Company's obligations under law, it must develop a written Affirmative Action Program (AAP) for the Disabled, Recently Separated Veterans, Armed Forces Service Medal Veterans, Disabled Veterans and Active Duty Wartime Or Campaign Badge Veterans and for Women and Minorities as specified by law. Non-confidential and non-proprietary aspects of the AAP are available for inspection by applicants and employees, consistent with applicable law, which will be made available during office hours by contacting the EEO Officer.
      Diversity at SunPower: Equal Opportunity Employer
      SunPower Corporation is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual's qualifications as they relate to the job under consideration. SunPower's policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations.
      SunPower is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.
      Accommodation for Applicants
      SunPower Corporation is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at SunPower Corporation: jobs@sunpower.com. Please indicate in the subject that line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.

Keywords: SunPower, Richmond , Product Applications Engineer, Engineering , Richmond, California