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IT Engineer

Company: Moxion Power
Location: Richmond
Posted on: May 26, 2023

Job Description:

About Us

Moxion is a vertically integrated manufacturer of all-electric mobile power and energy storage solutions. We have developed commercial-scale, powerful, silent, and emissions-free mobile battery stations that are designed to replace traditional diesel generators in most applications today. We're pioneering mobile energy storage technology, leveraging vertical integration and a software-enabled service model to deliver last-mile electrification for our customers and communities. The Moxion team is a passionate group of humans who care about the environment and disrupting the diesel economy. Come build the first distributed utility with us, propelling the biggest energy transformation of our lifetime.

The Role

As an IT Engineer at Moxion Power you will be responsible for maintaining and improving the technology infrastructure that our people and business operate on daily. You will need excellent problem-solving, communication, and interpersonal skills. You will need to demonstrate a patient, customer-friendly attitude and the ability to work in a team environment.In addition, the IT Engineer should have a strong technical understanding of technology, including the various hardware, software, and networking systems being supported.

What you'll do:

  • Managing IT helpdesk and ticketing system
  • Diagnose and resolve basic to advance technical issues for computers and other peripherals (printers, wifi, etc)
  • Excellent communication skills written and oral with a customer-oriented and cool-tempered focus
  • Setup & troubleshoot A/V equipment
  • Maintain procedures and documentation that provide technical support to the entire organization
  • MDM management
  • Be customer obsessed Skills to be successful:
    • Advance troubleshooting skills
    • Excellent communication skills written and oral
    • Documentation skills
    • Working knowledge of Google Workspace & Okta
    • Advance troubleshooting skills
    • Excellent communication skills written and oral
    • Documentation skills
    • Working knowledge of Google Workspace & Okta Nice to haves:
      • Knowledge or expertise energy, fleet management, or EV industry
      • AWS
      • Networking
      • Microsoft AD
      • Kandji MDM or other MDM Compensation:
        • Base Salary Range: 85K-95K/year

          Pay Equity

          Moxion is committed to the principle of pay equity - paying employees equitably for substantially similar work. Compensation displayed is a range. Maximum amounts are reserved for those candidates that exceed all experience and background requirements. We reserve the right to offer compensation based on level of experience. Moxion has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets. The range above reflects the potential base pay within the San Francisco Bay area. If you live outside that region, the range is subject to change.

          Base pay is one part of our total compensation package and is determined within the range provided above. This provides the opportunity to progress as you grow and develop within a role.

          At Moxion you get

          Health, dental, and vision coverage, PTO, competitive equity & compensation packages, free lunch, coffee, and snacks onsite, flexible work from home (for some roles), free tax advisory services, access to Mountain Hardware, Columbia, Sorel, & Prana employee stores and discounts, company swag, investment in professional development courses, and parental leave program.

          We Value

          People are at the core of Moxion's values. We care about growth for our people and team, and this translates to an open and transparent culture. Moxion believes that diversity is as core to our business as the underlying products and technology we're developing. Diversity in people leads to diversity of thought and different perspectives to draw from, often resulting in a new or unique way of approaching or solving a problem. Diversity drives innovation.

          Moxion is looking for candidates who identify with different races, religions, national origins, age groups, genders, or gender identities, and we don't discriminate against marital status, physical or mental disability, health or medical conditions, military and veteran status, genetic information, and other classifications that may or may not be protected by law. If you can bring a unique perspective or experience to our company, please apply.

          Moxion is committed to the full inclusion of all applicants. If reasonable accommodation is needed to participate in the job application or interview process, please let our recruiting team know or email

Keywords: Moxion Power, Richmond , IT Engineer, Engineering , Richmond, California

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