Case Manager (Housing, CCACS, Brookside)
Company: Heluna Health
Location: Richmond
Posted on: September 8, 2023
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Job Description:
The Contra Costa Adult Continuum of Services (CCACS) is a
program of Contra Costa Health Services Health, Housing and
Homeless Services Division, in partnership with Heluna Health. Our
mission is to provide safe, interim housing with comprehensive
services that assist homeless adults in securing permanent housing
that will end their homelessness. We respect human dignity and
believe housing is a right that is supported through advocacy and
collaboration (www.cchealth.org/services.homeless).If hired for
this position, applicant will be required to provide proof of full
vaccination for COVID-19 prior to the start date.Hourly rate range:
$24.00 - $27.00ESSENTIAL FUNCTIONSEstablish and maintain a caseload
and conduct Needs Assessment interviews (related to psychosocial,
mental, and physical health, housing, income, AOD services, legal,
etc.); as well as VI-SPDAT.Meet with clients weekly to assist in
developing and monitoring a case/life/treatment planAssist client
in obtaining appropriate identification, as well as benefits such
as Medi-Cal, SSI, GA, Cal Fresh and other benefits, and services
immediately upon program entry.Identify, support, and closely
coordinate client's access to resources and services related to
Needs Assessment outcomes. Referrals to: Housing Specialists,
Income Specialists, Mental Health Case Managers/Clinicians,
Healthcare for the Homeless Community Health Workers and Nurse
Practitioners, Alcohol and Other Drug Access Line/AOD Counselors,
legal services, other referral sources as needed.Support client to
access community resources by transporting, accompanying, and
coaching client when navigating community resources. Agency vehicle
provided.Maintain client files and associated case management
documentation that include case notes, documentation, and
electronic records on the Homeless Management Information System
(HMIS).Completes HMIS standardized forms. Submit completed forms to
the appropriate staff member within 24-hours of service.Educate
clients on daily living skills to improve self-sufficiency, build
authentic rapport to support clients' goals on an ongoing
basis.Facilitate relationship-building with clients and their
family members, including family reunification meeting and conflict
resolution as neededRegularly report and coordinate client progress
during multi-disciplinary team case conference.Attend all required
meetings, trainings, and case conferences.Submit reports to the
Program Manager as required.Other duties as assigned.Meet with
clients based on referral from Case Manager (General) to assist in
executing timelines for individual goals and objectives leading to
permanent housing.Conduct and complete Housing Stability
Assessments/Housing Plans.Conduct outreach in the community to
identify, build, and strengthen relationships with potential
landlords and property management partners.Facilitate
groups/workshops (Ready-to-Rent, Peer Support, Budgeting, Financial
Literacy, etc.).Facilitate housing appointments for clients to
explore housing options and placement.Collaborate with Income
Specialist and Case Managers regarding clients' individualized case
plan as it relates to housing stability.Update client files with
associated documentation pertaining to Housing Stability
Assessments/Housing Plans; as well as regularly updating Referral
Tracking Log, etc.Complete Intake process for new clients in daily
rotation with shelter staff.Regularly reports and coordinates
client progress to immediate Supervisor and Behavioral Health
multi-disciplinary team.Attend required meetings and trainings.JOB
QUALIFICATIONSPossesses effective communication skills and the
ability to work independently and cooperatively.Thorough knowledge
of homelessness, mental health, substance abuse, HIV and cultural
diversity issues.Have a good knowledge of community and support
service resources for special needs populations.Have a strong
knowledge of Motivational Interviewing, Trauma Informed Care, and
Harm Reduction models.Excellent communication skills, professional
demeanor, sound judgment, and strong organizational skillsAbility
to work in fast-paced and high-stress environmentsA successful
applicant will be fingerprinted and must pass the criteria used by
the State of California to screen for criminal convictions that
would be deemed detrimental to working with youth.Ability to work
with diverse populations. Ability to communicate clearly, both in
verbal and written forms. Good computer skills (Word, Excel, HMIS
systems, data entry, Outlook) required.Ability to be supportive and
provide guidance in a non-judgmental manner.Education/Experience
Bachelor's Degree from an accredited college or university in
Public Health, Health Services Administration, Social Work or a
closely related field.One (1) year of full-time housing case
management, or its equivalent, experience in a social services or
mental health program providing services to homeless persons.
ORThree (3) years of full time, or its equivalent, experience
working in a program serving homeless persons.DESIRABLE
QUALIFICATIONSApplicants who are bilingual in Spanish or Southeast
Asian languages are encouraged to apply.Experience working in
Contra Costa County and knowledge of social service providers in
the areaPHYSICAL DEMANDSStandFrequentlyWalkOccasionally
SitFrequentlyHandling / FingeringFrequentlyReach
OutwardOccasionallyReach Above ShoulderOccasionallyClimb, Crawl,
Kneel, BendOccasionallyLift / CarryOccasionally - Up to 50
lbsPush/PullOccasionally - Up to 50 lbsSeeConstantlyTaste/ SmellNot
ApplicableNot ApplicableNot required for essential
functionsOccasionally(0 - 2 hrs/day)Frequently(2 - 5
hrs/day)Constantly(5+ hrs/day)WORK ENVIRONMENTVarious environments
depending on job necessities can include, but not limited to;
General Office Setting, Homeless Shelter, Field work within Contra
Costa CountyHeluna Health is an Affirmative Action, Equal
Opportunity Employer that encourages minorities, women, veterans,
and disabled to apply.Equal Opportunity Employer/Protected
Veterans/Individuals with DisabilitiesThe contractor will not
discharge or in any other manner discriminate against employees or
applicants because they have inquired about, discussed, or
disclosed their own pay or the pay of another employee or
applicant. However, employees who have access to the compensation
information of other employees or applicants as a part of their
essential job functions cannot disclose the pay of other employees
or applicants to individuals who do not otherwise have access to
compensation information, unless the disclosure is (a) in response
to a formal complaint or charge, (b) in furtherance of an
investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information. 41 CFR
60-1.35(c)
Keywords: Heluna Health, Richmond , Case Manager (Housing, CCACS, Brookside), Executive , Richmond, California
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