Workplace Project Manager

Company: airbnb, Inc.
Location: San Francisco
Posted on: May 10, 2025

Job Description:

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.***Role should be available in PST hours and ideally is located near San Francisco or Los AngelesThe Community You Will Join:The Space team at Airbnb is a cross-functional group comprising Real Estate, Design & Construction, Space Operations & Management, and Space Central Services. This role plays a critical part in driving high-impact project execution by leading end-to-end planning, coordination, and delivery of complex programs and initiatives. From discovery to implementation and evaluation, the Project Manager of Space Transformation will ensure Space initiatives are executed efficiently, with clear alignment to team goals and organizational priorities.While the core focus is on project management, this role also supports central services in delivering effective change management strategies for space transformation initiatives. The ideal candidate thrives in a fast-paced, collaborative environment and is passionate about shaping the future of how and where we work.This position is part of the Space Central Services group and requires strong partnerships across Airbnb's Employee Experience, Space, and partner teams. You will need to be skilled in building relationships at all levels, aligning stakeholders, and translating strategy into action.The Difference You Will Make:We are seeking a strategic and hands-on Project Manager of Space Transformation to lead and coordinate a portfolio of initiatives that shape Airbnb's evolving workplace. This includes managing various Space team initiatives, workplace technology rollouts, and updates to space-related processes and policies. You will be responsible for ensuring milestones are met, risks are managed, and projects deliver measurable results.In addition to project management, this role will support Space Central Services in change management planning and execution for broader initiatives-helping to ensure strong adoption and cross-functional alignment across the company.You are someone who thrives in dynamic environments, communicates with clarity and empathy, and knows how to execute while keeping people at the center of the workplace experience.A Typical Day:

• Lead end-to-end project management of Space initiatives, including timelines, resources, stakeholder engagement, and delivery assurance, such as:
  • Develop and implement transition management strategies and plans that maximize employee adoption and minimize resistance
  • Develop a listening strategy as it relates to Space in partnership with our cross functional partners.
  • Monitor and measure the effectiveness of transition initiatives through feedback, surveys, and key performance indicators.
  • Partner with various data and metrics teams to translate employee sentiment and workplace utilization data into actionable strategies for Space programming and workplace transformation.
  • Collaborate with Design & Construction, Real Estate, and Operations teams to coordinate and align efforts across multiple projects.
  • Partner on the design and execution of communication plans to ensure transparency and alignment with stakeholders.
  • Facilitate workshops, meetings, and engagement activities to foster a culture of transition resilience.
  • Facilitate cross-functional meetings and status reviews, keeping leaders and teams informed and accountable.
  • Contribute to the development and refinement of project delivery frameworks and best practices for the Space team.
  • Maintain project documentation, report progress to leadership, and capture lessons learned for future initiatives.Your Expertise:
    • 8+ years program or project management experience
    • Minimum 3 years working in a role with global responsibility and taking a global perspective into account when approaching your work
    • Certification in Change Management (e.g., Prosci, CCMP) a plus.
    • Strong understanding of project management frameworks such as PMP, PRINCE2, Agile, or similar methodologies is a plus.
    • Experience leading large-scale change and project management initiatives.
    • Familiarity with workplace strategy, office redesign, and hybrid work environments.
    • Proven track record of establishing relationships, influencing and negotiating competing priorities with both internal and external partners
    • Exhibit strong analytical, conceptual thinking, strategic planning and execution skills
    • Requires someone with superior written and oral communication skills; including briefing/training skills, and the ability to have executive presence while also being someone that excels at sitting back and listening.
    • Highly adaptable and flexible
    • A positive attitude and hunger for learning and growth
    • Creative and entrepreneurial
    • Demonstrated commitment to Airbnb's core valuesOur Commitment To Inclusion & Belonging:Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com . Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process.We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.How We'll Take Care of You:Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
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Keywords: airbnb, Inc., Richmond , Workplace Project Manager, Executive , San Francisco, California