Sr. Project Manager - Services PMO

Company: Intuitive
Location: Sunnyvale
Posted on: May 28, 2025

Job Description:

Job DescriptionThe Sr. Project Manager is responsible for providing cross-functional project management on behalf of the Global Services Business Unit (GSBU) in support of launching new product introductions and executing key strategic initiatives. The Sr. Project Manager is the primary liaison between Intuitive's Engineering teams / Engineering PMO and the Field Service, Technical Support, Customer Success, and Service Operations teams supporting each product. With the development and introduction of new products, the Sr. Project Manager identifies service strategies, service requirements, risks, deliverables, and schedules. The incumbent leads a cross-functional effort to execute GSBU's readiness to the project plan. The Sr. Project Manager will tightly align with upstream/downstream business partners supporting a specific Intuitive product line. The success of the Services Program Management team is mission critical to the success of the worldwide Services business unit. This is where your leadership, hands-on experience supporting global service organizations, experience in software development, fascination with robotics, and passion for leading change within a complex, fast-paced, highly regulated environment can make a direct impact.Essential Job Duties

• Leads new product introductions (NPI) for the Global Services Business Unit from initiation through product release in partnership with the Digital Business Unit
• Leads key projects for Service teams globally, directly impacting the successful execution of mission-critical strategic organizational change
• Responsible for management of scope, timeline, resources, and overall project plan to meet project goals
• Oversees and coordinates functional participation within the project team and contributions toward the project plan
• Manages the project plan by identifying critical path, constraints, contingencies, and mitigations to achieve project goals. Escalates threats to project plan as required to functional management and senior leadership
• Works across the organization to align support and input for the project
• Contributes to product development process optimization by sharing best practice development, lessons learned, resource leveling, and process input
• Presents project status updates to senior management team
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Keywords: Intuitive, Richmond , Sr. Project Manager - Services PMO, Executive , Sunnyvale, California