Bilingual Customer Service Representative

Company: Check Center
Location: Richmond
Posted on: January 13, 2021

Job Description:

CHECK CENTER - About UsIf you're looking for a supportive environment that values teamwork, fresh insights and seeks innovative thinking, come join the fun at Check Center!Check Center is a 36-year-old retail financial service company on a mission to revolutionize financial services for the communities we serve. We are different because we say "Yes" to our customers when other companies would most often say "No".In addition, Check Center has earned national recognition for 13 consecutive years for excellence in community service as a winner of the FiSCA Activa Award. The company invests about 1% of revenue to community services annually, focusing on helping kids, such as supporting MDA and an annual Child Safety Day.Check Center invites personally responsible and motivated individuals who enjoy working with people the unique opportunity to build a career with us.RESPONSIBILITIES:We are searching for skilled and dedicated individuals who can provide excellent customer service:* Serve customer needs in a timely, friendly and professional manner both in person and over the phone.* Process customer transactions accurately and efficiently.* Effectively cross sell products and services.* Follow and maintain company, customer and personal security procedures.* Recognize fraudulent activity and prevent possible losses to the company.SKILLS / QUALIFICATIONS:* Strong communications, motivation and interpersonal skills.* Good arithmetic skills and PC proficiency* Requires strong attention to detail, fast and accurate data-entry, and ability to work in a moderate to fast-paced environment* High school or equivalent training and experience.* Bilingual required.* Strong customer service skills a necessity.BENEFITS:Our benefits package will enrich and enhance the quality of life for you and your family:* Competitive wages* Sales incentives* Annual reviews* One week vacation accrual during your first full calendar year* Competitive health insurance is offered to both full time and part time employees who work 20 or more hours per week.* Dental and Vision insurance offered to full time employees* 401K retirement plan will be offered after one year of service* Voluntary supplemental insurance is also availablePAY:Job Type: Part-timePay: $17.00 per hour plus incentives after successful completion of the introductory period ($15.00 per hour plus incentives during intro period)

Keywords: Check Center, Richmond , Bilingual Customer Service Representative, Hospitality & Tourism , Richmond, California