Operations Manager - Full Time
Company: The Michael's Companies
Location: Richmond
Posted on: January 22, 2023
Job Description:
Store - Richmond Short Pump, VAFor nearly 50 years, Michaels has
been the destination where Makers get inspired, learn, shop, and
create. We strive to cultivate an inclusive shopping environment
for all Makers and work environment for all Team Members, providing
a place of belonging and empowering everyone to bring their
creative dreams to life. At Michaels, every Team Member is
encouraged to hone their craft with opportunities for personal and
professional growth. From our Stores and Distribution Centers to
Artistree and our Support Center, our best-in-class team is
passionate about leaving the world a better, more creative place by
contributing to every "make".Michaels is an Equal Opportunity
Employer. We are here for all Team Members and all Makers to
create, innovate and be better together. Lead the operational
processes to deliver sales and profits while protecting our assets.
Provide a well merchandised and well in-stock store by leading and
supporting inventory management processes. Lead a team of
well-trained team members to deliver a customer centric shopping
experience. Deliver friendly customer service.Major Activities
- Assist Store Manager in planning and supporting the scheduling
and execution of store workload.
- Assist Store Manager in leading and managing adherence to
Standard Operating Procedures (SOP's) and Company programs to
ensure compliance to applicable laws and requirements; ensure
execution of Company policies and standards; - hold team
accountable for store conditions and results
- Support and participate in the truck un-load and stocking
processes to ensure truck standards are followed and completed
within budget
- Achieve your KPI's; manage your team to achieve their role
KPI's
- Manage the visual merchandising standards in store and
execution of feature space and seasonal layouts
- Manage and execute the inventory management processes in
store
- Manage and execute merchandise operations and Omni channel
processes
- Manage and execute shrink and safety programs.
- Train, observe and coach the team to achieve results;
participate in the performance management process of your team;
support Talent Development; utilize the leadership competencies for
continued self-development
- Interacts with others in an accepting and respectful manner;
remains positive and respectful, even in difficult situations;
promotes commitment to the organization's vision and values;
projects a positive image and serves as a role model for
others
- Serve as Manager on Duty (MOD)
- Acknowledge customers, help locate product and provide
solutions
- Cross trained in Custom Framing selling and production
- Assist with Omni channel processesOther duties as
assignedPreferred Type of experience the job requires
- Retail management leadership experiencePhysical Requirements
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching and
stretching
- Lifting heavy boxes and accessing high shelves by ladder or
similar equipment
- If you need help performing these functions of your job, please
contact supervisor so that we may engage in the interactive process
with you and find a reasonable accommodationWork Environment
- Public retail store setting taking care of our customers; all
public areas are climate controlled; some stock rooms may not be
climate controlled; some outdoor work if assigned to retrieve
shopping carts or while unloading trucks; Frame shop contains glass
cutter and heat press ; work hours include nights, weekends and
early morningsApplicants in the U.S. must satisfy federal, state,
and local legal requirements of the job. To review a comprehensive
list of benefits, please visit CA, CO, CT, WA, RI and select New
York cities only - To review pay ranges for the position you are
applying for, please visit .
Keywords: The Michael's Companies, Richmond , Operations Manager - Full Time, Hospitality & Tourism , Richmond, California
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