Information Specialist

Company: JLL
Location: South San Francisco
Posted on: April 2, 2026

Job Description:

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Information Specialist - JLL What this job involves: As an Information Specialist at JLL, you'll serve as a vital connector between people and the information they need to make informed business decisions. In this role, you'll manage and curate knowledge assets, ensuring that critical information flows seamlessly across teams and projects. You'll collaborate with stakeholders throughout the organization to understand their information needs, then develop and maintain systems that make data accessible, accurate, and actionable. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees — and your expertise in organizing, analyzing, and presenting information will directly support this mission. You'll be responsible for maintaining information repositories, conducting research to support business initiatives, and training colleagues on best practices for information management. This position requires someone who can balance attention to detail with strategic thinking, translating complex data into clear insights that drive decision-making. We embrace more innovative ways of working, and you'll have the opportunity to recommend and implement new technologies and processes that enhance how information is captured, stored, and shared across the organization. What your day-to-day will look like: Manage and maintain centralized information repositories, databases, and knowledge management systems to ensure data accuracy and accessibility Conduct research and analysis in response to information requests from internal stakeholders, delivering insights that support strategic business decisions Develop and implement information classification systems, metadata standards, and taxonomies that make content easily discoverable Collaborate with cross-functional teams to identify information gaps and develop solutions that improve knowledge sharing across the organization Create and deliver training materials and workshops that empower colleagues to effectively find, use, and contribute to shared information resources Monitor information trends and user behavior to continuously improve search functionality and content organization Support compliance efforts by ensuring information is properly categorized, retained, and disposed of according to regulatory requirements Evaluate and recommend new information management tools and technologies that enhance operational efficiency Required qualifications: 3 years of experience in information management, knowledge management, or a similar role Proficiency with information management systems, databases, and content management platforms Strong research skills with the ability to locate, evaluate, and synthesize information from multiple sources Excellent organizational skills and attention to detail when managing large volumes of data and documentation Strong written and verbal communication skills with the ability to explain complex information concepts to non-technical audiences Experience developing taxonomies, metadata schemas, and information architectures Preferred qualifications: Familiarity with SharePoint, Microsoft 365, or other enterprise content management systems Knowledge of data visualization tools and techniques for presenting information insights Certification in information or knowledge management (CKM, CIP, or similar) Experience with business intelligence tools and data analytics platforms Location : South San Francisco, CA This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Estimated compensation for this position: 89,000.00 – 90,000.00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site –South San Francisco, CA Job Tags: If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here . Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified.

Keywords: JLL, Richmond , Information Specialist, IT / Software / Systems , South San Francisco, California