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Customer Service Representative

Company: Express Employment Professionals - San Rafael-US
Location: Richmond
Posted on: January 13, 2021

Job Description:

Express Employment Professionals is Hiring - Apply NowCustomer Service RepresentativeExpress Employment Professionals is searching for a Customer Service Representative. As the first line of response to Customers, you will communicate in an open, helpful and engaging tone and focus on finding the right solution with each Customer. This role works independently with custom company software. Proper phone etiquette is essential as the Customer Service Representative is vital to the success of the business.Job detailsSalary $19 - $23 / hour DOEJob Type Full-time - contractCustomer Service Representative Job Responsibilities:* Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs* Provides Customers with accurate information regarding the services provided* Engages Customers using acquired skills to complete and support the customer experience* Generates future opportunities by discovering the deeper needs of our customers to build lasting relationships* Responds to requests for product through analysis from various departments and customers* Maintain constant contact with our vendors to provide accurate job updates to our CustomersWhat we look for in a Customer Service Representative:* Team Player and Independent worker* Strong communication skills (verbal and written)* Must demonstrate a courteous, professional attitude when handling customer inquires, as well as with co-workers* Organizational skills and the ability to prioritize tasks are essential* High School Diploma* Experience - 1-3 years related experience (Preferred)Language:* English (Required)Need more information about this Customer Service Representative job?* Contact our office at (510) 662-5100* Email Jobs.RichmondCA .Express can help you find the job that is a good fit for your needs and abilities,and you'll never pay a fee for our services and support

Keywords: Express Employment Professionals - San Rafael-US, Richmond , Customer Service Representative, Other , Richmond, California

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