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Part Time Client Service Specialist

Company: GEO Reentry Services
Location: Richmond
Posted on: May 9, 2022

Job Description:

Facility: -CONTRA COSTSalary: $22.00Bonus (if applicable): Shift: Benefits: Full-time employees will enjoy a competitive benefits package for an energized workforce with options for you and your family including:--- Paid time off ------------------------ Paid holidays------------------------------ 401(k) --- 401(k) matching ------------------ Health Insurance ------------------------ Dental Insurance--- Vision Insurance --------------- ---- Life Insurance ------------------------------ Flexible spending account--- Health savings account ------ ---- Tuition Reimbursement --------------- Reduced tuition rates--- Employee discount --------------- Employee assistance program------ Pet insurance--- Disability Insurance --------- ---- Paid training ------------------------------- Other benefits availableEqual Opportunity Employer.Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.Who We Are:GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.Why Work for GEO:--- At GEO, we believe that diversity in our workforce and the inclusion of a variety of views, perspectives, and backgrounds are integral parts of our company's success.--- We believe that work is more than a place you go every day. It is about being inspired and motivated to achieve extraordinary things.--- Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.Job Summary:Primary Duties and Responsibilities

  • Checks-in all participants entering the facility. May complete drug screens according to assigned random schedule for each participant check-in.
  • May perform breath analysis on each participant who enters the facility for any purpose and provides a written or computerized result.
  • Completes initial intake process with participants to completion, including intake paperwork, input into Company database, and assignment of groups and other services.
  • Provides general office administration duties, including answering phones. Provides general customer service to all who enter the facility, including participants, customers and the general public.
  • Assists case managers with case coordination, communication with appropriate official agencies, and preparation and distribution of reports.
  • Files, prepares charts and performs data entry as assigned.
  • May collect participant payments, post payments on Company database, and make daily cash deposits.
  • May be responsible for office opening and closing procedures.
  • May be responsible to install and/or de-install electronic monitoring equipment on participants, and forward documentation to the appropriate agencies and the Company monitoring center.
  • May transport participants to the center, community service events, job fairs, employment centers, clinics, etc. using Company vehicle.
  • May clean electronic home monitoring (EHM) equipment.
  • May facilitate orientation and psycho-educational/behavior modification groups on a weekly basis. Documents participants' attendance, participation and progress in Company database.Job Requirements:Job Qualifications:
    • High school diploma required.
    • Two years college coursework in Human Services or business discipline preferred.
    • Minimum of six months experience in Human Services field with direct participant services preferred.
    • Minimum of six months experience working with minority populations preferred.
    • Must be 21 years of age with at least five years driving experience if required to transport participants.
    • Good customer service skills.
    • Effective communication skills with internal and external contacts at all levels.
    • Good organizational skills and attention to detail.
    • Solid computer skills and proficiency with MS Word and Excel.
    • Basic database skills.
    • Basic math skills.
    • Bi-lingual (English/Spanish) skills may be required.
    • Ability to safely operate a motor vehicle if required to transport participants.
    • Valid State driver license and 5-year record of safe and competent driving as demonstrated by state motor vehicle report if required to transport participants. - - - - - - - - - - - - - - - - -Equal Opportunity Employer

Keywords: GEO Reentry Services, Richmond , Part Time Client Service Specialist, Other , Richmond, California

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