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Visitor Experience Associate - Artainment

Company: PHI Studio
Location: Richmond
Posted on: September 15, 2022

Job Description:

*INDEED: **Title: *Visitor Experience Associate*Location: *Carne Y Arena @ The Craneway Pavilion, Richmond CA*Salary, Full or Part Time: *--- Part-Time, Full-Time (until April 16, 2023)--- Between 25 to 40 hours per week--- $20 per hour*Full Job Description *Legendary Films, Emerson Collective and PHI Studio present the virtual reality experienceCarne y Arena created by director Alejandro G. I--arritu. Based on true accounts, Carne y Arena is a virtual reality installation where the lines between subject and bystander are blurred and bound together, allowing individuals to walk in a vast space and thoroughly live a fragment of the immigrant's personal journey. Carne y Arena holds the distinguished honor of being the first ever VR project to receive an Academy Award -- "in recognition of a visionary and powerful experience in storytelling."The Visitor Experience Associate will have two primary roles. One, they will be responsible for providing quality customer service to visitors of the exhibition and managing the box office.Two, they will also be responsible for overseeing the operational aspects of the visitor experience and will acquire specific knowledge of new technologies in virtual reality.The successful candidates will have an opportunity to work part or full-time for the duration of the exhibition while it is being shown in Richmond, CA, and will work closely with the team to ensure the smooth operation of the exhibition.*RESPONSIBILITIES, FRONT OF HOUSE: *--- Greet visitors, validate their tickets and prepare visitors for entry into the experience--- Answer visitor questions and manage customer service with the support of theBackstage Manager--- Oversee the timing of the exhibition and make decisions on whether a late coming visitor can be admitted--- Manage the distribution of visitors in the exhibition space if one room becomes unavailable due to a technician problem--- Ensure spaces are safe, clean and operational during opening hours--- Any other related duties as they pertain to their position*RESPONSIBILITIES, EXPERIENCE OPERATIONS: *--- Welcome visitors to the installation and provide instructions on equipment use--- Operate the equipment specific to the exhibition--- Monitor the visitor experience--- Clean equipment after each use--- Communicate any technical or operational problems to the Backstage Manager as they occur--- Ensure that the spaces are safe, clean and operational during public opening hours--- Any other related tasks related to the position*Job Type: *--- Part-time or Full-time--- Pay: 20$ an hour, 28-40 hours a week.*Schedule: *--- 28H-40H a week.--- Availability in the evenings and on weekends--- From October 10, 2022, to April 16, 2023*Ability to commute/relocate: *--- In Person, Richmond, CA 94704: Reliably commute*Application Question(s): *--- Please describe your experience with new technologies (VR, video games, computers).*Experience: *--- Excellent interpersonal skills--- Fluent in English, Fluency in Spanish is an asset.--- Box office and art gallery experience an asset--- Experience in an art gallery is an asset--- Experience with new technologies is an asset (vr, video games, computers)*Work Location: One location *Job Types: Part-time, TemporaryPay: From $20.00 per hourBenefits:* Professional development assistanceSchedule:* 10 hour shift* 8 hour shiftSupplemental pay types:* Bonus payAbility to commute/relocate:* Richmond, CA 94804: Reliably commute or planning to relocate before starting work (Required)Experience:* Customer Service: 1 year (Preferred)Shift availability:* Day Shift (Required)Work Location: One location

Keywords: PHI Studio, Richmond , Visitor Experience Associate - Artainment, Other , Richmond, California

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