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Quality Technician

Company: Mommy's Bliss
Location: Richmond
Posted on: February 14, 2021

Job Description:

Job PurposeThe Quality Assurance Technician will provide support to ensure finished product released for distribution meets safety and quality standards. The position is responsible for accurate documentation and upholding business procedures to ensure regulatory compliance and company certifications. This role supports the company operations to ensure final product meets internal specification and retailer requirements and performs tasks as necessary to meet shipment deadlines. The Quality Assurance Technician will attend meetings as required. This position requires 40 hours per week in our Pt. Richmond warehouse. Reports to: Quality Assurance Manager
Duties and ResponsibilitiesThe Quality Assurance Technician will support the release and distribution of dietary supplements, OTCs and cosmetic items by inspecting product and packaging to ensure conformance to specification. The Quality Assurance Technician is responsible for understanding and upholding business process flow and regulatory compliance from raw materials and components to finished product and how that impacts internal business operations. In addition, the quality systems, standards, and priorities set by our company, FDA and other regulatory entities must be understood and upheld by the Quality Assurance Technician. This position reports into the R&D and QA department with direct reporting into the Quality Assurance Manager.
Responsibilities

  • Print inspection paperwork for each lot of product being received.
  • Inspect incoming finished products/components and verify conformance to product specifications, including organoleptic evaluation. Report discrepancies to Quality Assurance Manager as needed.
  • Verify product counts and review truck inspection documents and purchase receipts for accuracy.
  • Generate pallet tags and tag pallets for release.
  • Send communication e-mail to warehouse and inventory planners regarding product status.
  • Place non-conforming product on QC HOLD per standard procedure.
  • Log and store finished product retains.
  • Re-stock extra product samples on to the sampling rack. Track inventory of extra QC samples.
  • Assist with filing finish product release paperwork and truck inspection documentation.
  • Inspect and support in-house rework projects and verify conformance to product specifications.
  • Verify data for new item set-ups as needed.
  • Facilitate the shipment of call tags to consumer for product returns.
  • Log product returns and maintain returns area.
  • Provide case label templates to warehouse as needed.
  • Coordinate to send samples out for annual lab testing.
  • Pull retain samples as needed to support consumer complaints investigation.
  • Assist and support the review of COA from manufacturers to ensure all chemical and biological specifications are met
  • Communicate quality related issues to Quality, Operations and suppliers, as necessary.
  • Create and update inspection forms and product specifications as needed; review supplier specifications when necessary.
  • Support filing of approved artwork and proofs.
  • Review and file outbound truck inspection logs and weekly warehouse cleaning logs.
  • Perform other job functions as required.
    QUALIFICATIONS
    • High School Diploma/GED is required
    • 1-2 years of experience in warehousing, manufacturing or quality assurance preferred.
    • Strong communications (both orally and written) and mathematical skills.
    • Must have excellent attention to detail and have the ability to multi-task and prioritize.
    • Demonstration of strong work ethics (punctual, dependable)
    • Computer skills needed including Microsoft Office Suite (Excel, Word)

Keywords: Mommy's Bliss, Richmond , Quality Technician, Professions , Richmond, California

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