Residential Installation Technician
Company: Sonic Internet + Phone
Posted on: August 7, 2022
Paid drive time plus a $1500 Signing Bonus - Come Join the
Team!! Position Summary: Residential Installation Technicians visit
residential, small business and enterprise level locations to
troubleshoot, repair and install all Sonic internet connectivity
and phone services. Position Type/Expected Hours of Work: Full-time
(40 hours per week), non-exempt/hourly position. Occasionally,
overtime is necessary to deliver outstanding customer service.
Travel is expected for this position. A company gas card and
vehicle will be supplied. Gas cards are expected to be used on
individually assigned company vehicles only. Essential Duties and
Responsibilities: Troubleshoot and Install all Sonic internet
connectivity and phone services.
Have proficient understanding of dispatch and workflow
Receive communication of locations and duties from dispatch
software and/or personnel.
Able to responsibly handle company issued vehicles, tools and
Abide by all safety procedures and report accidents/injuries to
Maintain correct insurance paperwork and vehicle records on person
or in vehicle.
Maintain an active California state driver's license.
Driver has been licensed for more than 3 years.
Maintain a clean driving record as defined by the current Sonic
fleet insurance underwriter.
Able to lift 65lbs.
Communicate effectively with all Sonic workgroups.
Ensure all scheduled visits are completed by end of day.
Willingness to work overtime. Qualifications: To perform this job
successfully, an individual must be able to perform each essential
duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. Valid CA Driver's
License for three years and clean DMV record a MUST! Mandatory
Vaccination Policy: As a condition of employment, new hires must be
fully vaccinated against the COVID-19 virus on or before the first
day of employment subject to legally mandated accommodations.
Knowledge, Skills and Abilities: Language Skills - Ability to read
Physical Ability - Ability to drive, use tools, climb ladders and
crawl under building.
Reasoning Ability - Ability to solve practical problems and deal
with a variety of concrete variables in situations where only
limited standardization exists. Ability to handle heights.
Computer Skills - Ability to type and use a computer. Work
Environment: The work environment characteristics described here
are representative of those an employee encounters while performing
the essential functions of this job. Reasonable accommodations may
be made to enable individuals with disabilities to perform the
essential functions. Daily driving is expected. The Field Force
department spends time in a vehicle, outside or inside Sonic
customers' businesses or residents. Physical Demands: The physical
demands described here are representative of those that must be met
by an employee to successfully perform the essential functions of
this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is constantly
required to sit and stand; talk or hear; reach with hands and arms;
key/type. The employee is required to walk; use hands to finger,
handle, or feel objects, tools or controls; climb stairs; balance;
stoop, kneel, crouch or crawl. The employee must lift and/or move
up to 75 pounds. Specific vision abilities required by the job
include close vision, distance vision, color vision, peripheral
vision, depth perception, and the ability to adjust focus. The
employee is required to drive a vehicle. WHY SONIC? For over 27
years, Sonic has been committed to changing the way people think
about the internet. We're revolutionizing the industry by standing
up in support of an open and fair internet, setting a refreshingly
high standard for customer care, and bringing accessible,
affordable connectivity with member-focused policies to all. And
that mission all starts with the people we hire. Each career
opening at Sonic is an opportunity for personal growth, career
development, and most importantly, making a difference towards
building a better internet for our shared local community and
beyond. Whether you contribute by splicing fiber, installing homes,
or assisting customers on the phone, your part of a company that is
committed to the power of good. Join a community of internet
revolutionaries re-thinking, re-wiring, and re-imagining the future
of the internet.
Keywords: Sonic Internet + Phone, Richmond , Residential Installation Technician, Professions , Richmond, California
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